Terms of Use
Last Updated: 1 July 2025
These Terms of Use ("Terms") govern your access to and use of the website located at merovellangrandlodge.com ("Site"), operated by , a company registered in Victoria, Australia, with its registered address at ("we", "us", or "our"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Site.
1. Acceptance of Terms
By accessing, browsing, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, together with our Privacy Policy, which is incorporated herein by reference. These Terms constitute a binding legal agreement between you and .
We reserve the right to amend or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of updated Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
2. Age Restriction
Access to and use of this Site, including any hotel reservations, casino-related services, or other features offered through the Site, is strictly restricted to individuals who are aged 18 years or older. By using this Site, you represent and warrant that you are at least 18 years of age.
In accordance with the Casino Control Act 1991 (Vic) and other applicable Victorian legislation governing gambling and gaming activities, persons under the age of 18 are prohibited from participating in any casino or gaming activities at Merovellangrandlodge, located in Beechworth, Victoria, Australia.
We reserve the right to request proof of age at any time. If we have reason to believe that a user is under 18 years of age, we will suspend or terminate that user's access to the Site immediately without notice. accepts no liability for any misrepresentation of age by a user.
3. User Obligations
As a condition of your use of the Site, you agree to comply with all applicable laws and regulations, including those of the State of Victoria and the Commonwealth of Australia. In particular, you agree that you will:
- Use the Site only for lawful purposes and in a manner that does not infringe the rights of any third party;
- Not use the Site to transmit, distribute, or store any material that is unlawful, harmful, defamatory, obscene, fraudulent, or otherwise objectionable;
- Not attempt to gain unauthorised access to any part of the Site, its servers, or any systems or networks connected to the Site;
- Not engage in any conduct that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site;
- Not use any automated tools, bots, scrapers, or similar technologies to extract data from the Site without our prior written consent;
- Not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written authorisation;
- Provide accurate, current, and complete information when making bookings, registering an account, or submitting any form on the Site;
- Comply with all responsible gambling guidelines and any conditions of entry applicable to Merovellangrandlodge and its casino facilities.
We reserve the right to suspend or terminate your access to the Site if you breach any of these obligations, without prejudice to any other rights or remedies available to us under applicable law.
4. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
You may access and use the Site for personal, non-commercial purposes only. Nothing in these Terms grants you any licence or right to use any trade mark, logo, or other proprietary information belonging to without our prior written consent.
5. Disclaimer of Warranties
The Site and all content, services, and features made available through it are provided on an "as is" and "as available" basis without any representations or warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content or information available on the Site.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable legislation that cannot be excluded by agreement.
6. Limitation of Liability
To the maximum extent permitted by law, including the laws of Victoria and the Commonwealth of Australia, , its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Site or any content, services, or features available through it.
This includes, without limitation, any loss of profits, loss of data, loss of goodwill, business interruption, or any other commercial or economic loss, even if has been advised of the possibility of such damages.
Where liability cannot be excluded under applicable law, including the Australian Consumer Law, our total liability to you in respect of any claim arising under or in connection with these Terms or your use of the Site shall be limited, at our option, to:
- The resupply of the relevant service or information; or
- The payment of the cost of having the relevant service or information resupplied.
Nothing in these Terms limits or excludes our liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded.
7. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by . We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which is available on the Site and is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein.
9. Responsible Gambling
is committed to promoting responsible gambling. If you or someone you know is experiencing difficulties related to gambling, we encourage you to seek assistance from support services such as Gambling Help Online (www.gamblinghelponline.org.au) or by calling 1800 858 858, available 24 hours a day, 7 days a week.
Casino and gaming activities at Merovellangrandlodge are subject to regulation under the Casino Control Act 1991 (Vic) and oversight by the Victorian Gambling and Casino Control Commission (VCGLR).
10. Dispute Resolution
10.1 Informal Resolution
If you have a dispute arising out of or in connection with these Terms or your use of the Site, we encourage you to contact us first by writing to at 32 Camp Street, Beechworth VIC 3747, Australia, so that we may attempt to resolve the matter informally. We will endeavour to respond to your complaint within 14 days of receipt.
10.2 Mediation
If the dispute cannot be resolved informally within 30 days of your written notice to us, either party may refer the matter to mediation administered by a mutually agreed independent mediator. The costs of mediation shall be shared equally between the parties unless otherwise agreed in writing.
10.3 Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, and the applicable laws of the Commonwealth of Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Victoria, Australia, including the Magistrates' Court of Victoria, the County Court of Victoria, and the Supreme Court of Victoria, as appropriate, for the resolution of any dispute that cannot be resolved by mediation.
10.4 Consumer Complaints
Nothing in this section prevents you from lodging a complaint with Consumer Affairs Victoria, the Australian Competition and Consumer Commission (ACCC), or any other relevant regulatory authority where you are entitled to do so under applicable law.
11. Termination
We reserve the right, at our sole discretion, to suspend or terminate your access to the Site at any time and for any reason, including if we reasonably believe you have violated these Terms. Upon termination, all rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and dispute resolution provisions.
12. Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be severed from the remaining Terms, which shall continue in full force and effect to the maximum extent permitted by law.
13. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies published on the Site, constitute the entire agreement between you and with respect to your use of the Site and supersede all prior agreements, understandings, and representations relating to the subject matter hereof.
14. Contact Us
If you have any questions, concerns, or complaints regarding these Terms, please contact us at:
Website: merovellangrandlodge.com